Privacy Policy
This Privacy Policy was last updated on 24 September 2026.
Our Identity and Role as Data Controller
celebvoxfy operates this commercial website focused on Insurance Programming services in Singapore. We act as the data controller under the Personal Data Protection Act (PDPA) and determine the purposes and means of processing personal data collected through the site, contact forms, and related interactions. Our registered address is 113A Upper Paya Lebar Road, Singapore 534832 and we can be reached at [email protected] or +65 6291 4568.
Scope of This Notice and Individuals Covered
This notice applies to all visitors, prospective clients, and users who interact with our website or services from Singapore or elsewhere. It covers personal data processed in connection with Insurance Programming solutions, blog content, and any enquiries submitted via the contact form. It does not apply to third-party websites linked from our pages.
Categories of Personal Data and Sources
We collect contact details such as name, email address, phone number, and business information when you use the contact form or request quotes. Additional categories include technical data like IP address, browser type, and usage logs obtained automatically through server records. For Insurance Programming projects we may receive policy-related details or requirements directly from you or your authorised representatives. No data is purchased from external brokers.
Purposes of Processing and Legal Bases
We process data to respond to enquiries and provide Insurance Programming consultations on the basis of your consent or our legitimate interests in delivering services. Data supports contract performance when you engage us for development work. We also use information to improve site functionality and publish relevant blog articles under legitimate interests. Marketing communications occur only with explicit consent. Each purpose is documented internally with corresponding legal justification under the PDPA.
Requirement to Provide Data and Consequences
Supplying contact information is voluntary yet necessary to receive personalised responses or proposals. Failure to provide required details may prevent us from processing your request or delivering tailored Insurance Programming advice. Technical browsing data is collected automatically and cannot be refused without disabling essential site features.
Cookies and Similar Technologies
Our site employs cookies and similar tracking tools to enhance user experience and analyse traffic. Details on specific cookies, their purposes, and management options are set out in the separate Cookie Policy accessible from the site footer. The site-wide cookie banner allows you to manage preferences at first visit.
Processors, Recipients and Legal Disclosures
We engage service providers such as hosting companies, analytics platforms, and email delivery services that act as data processors under contractual safeguards. Personal data may be disclosed to regulators or law enforcement when required by Singapore law. No sale of personal data occurs.
International Transfers and Safeguards
Certain processors may be located outside Singapore. Transfers take place only to jurisdictions with comparable data protection standards or under appropriate contractual clauses that ensure equivalent protection as required by the PDPA.
Data Retention Periods and Criteria
Contact records are retained for up to three years after the last interaction unless a longer period is needed for contractual or legal obligations. Technical logs are kept for twelve months. Blog comment data, if enabled in future, follows the same retention schedule. Criteria include business necessity, statutory limitation periods, and audit requirements.
Security Practices and Data Minimisation
Reasonable technical and organisational measures protect data against unauthorised access, including encryption in transit and access controls. We collect only the minimum data required for each purpose and conduct regular reviews to avoid excessive retention.
Your Rights as a Data Subject
Under the PDPA you may request access, correction, or withdrawal of consent regarding your personal data. Submit written requests to [email protected]. We will respond within the timelines prescribed by the PDPA and may require identity verification.
Withdrawing Consent and Objecting to Marketing
You can withdraw consent at any time by contacting us or using unsubscribe links in communications. Objections to direct marketing or profiling for marketing purposes will be honoured promptly without affecting service delivery.
Right to Complain to the Supervisory Authority
If you believe your data has been handled contrary to the PDPA, you may lodge a complaint with the Personal Data Protection Commission of Singapore. Contact details and procedures are available on the PDPC website.
Children and Age Restrictions
Our Insurance Programming services and website are intended for business users aged eighteen and above. We do not knowingly collect personal data from individuals under eighteen. Parents or guardians should contact us if they believe such data has been submitted.
Automated Decision-Making and Profiling
We do not use personal data for solely automated decisions that produce legal or significant effects. Limited profiling may occur for service personalisation but always includes human oversight and is based on consent or legitimate interests.
Changes to This Policy
We review and update this Privacy Policy periodically. Material changes will be announced on the website homepage and noted with a new effective date. Continued use of the site after updates constitutes acceptance of the revised terms.